Welcome Aboard Our 'Welcome Aboard' brochure will be sent along with your cruise documents. Please read it carefully as it contains a wealth of information about your cruise. Cruise passage is subject to the terms and conditions shown on Carnival Cruise Lines "Terms and Conditions of Passage Contract Ticket". Air Travel Our courteous and professional travel agent can secure air travel arrangements for you. Make your reservations as early as possible to take advantage of the lowest possible fare and most convenient flight schedule. Call (205) 662-4826 or (205) 596-4371. Hotel Accommodations Our courteous and professional travel agent can arrange hotel accommodations for you before or after the cruise. Call in advance for the best discounts, (205) 662-4826 or (205) 596-4371. Important Embarkation Arrival Advisory and Embarkation Process Government regulations for U.S. departure ports require that a final departure manifest is submitted 60 minutes prior to departure. Guests must provide us with the required information prior to embarkation. Guests that do not complete the registration process prior to embarkation are required to check-in at least 90 minutes prior to the published sailing time. In addition, U.S. Customs and Border Protection will no longer be accepting oral declarations to satisfy the requirements for identity and citizenship documentation. Guests must present the proper travel documentation at embarkation. For complete information on the required travel documentation, please visit the U.S. Government website (www.travel.state.gov). Arrival at the Cruise Terminal Guests will follow the directions to the Port and pass through Port Authority Security. Guests will be asked to show Proof of I.D. and Cruise Documents. Guests will drop off their luggage at the Baggage Drop-Off area and give the luggage to the Porter; the customary tip for this service is $1.00 per bag. Guests will park their car in the designated parking area and walk back to the terminal; depending on the distance, some cruise terminals have a complimentary shuttle from the parking area to the terminal. Guest will proceed into the cruise terminal for Check-In. The Embarkation Check-In Process Security Checkpoint Guests will pass through the X-ray Security Machines with their carry-on bags. Luggage larger than 24" x 16" will not be permitted through the security machine and must be checked-in with a curbside porter. Check- in Guests will proceed to the Check-In area. The embarkation process will include submitting cruise documents, showing proof of travel documentation and issuing a credit card (if applicable) for their Sail & Sign Account. All guests must activate his/her Sail & Sign Account with a credit card (Amex, Visa, Discover, JCB, Visa/ MasterCard gift cards and MasterCard ) or opt to pay with cash. The credit card must be present at embarkation and the cash is deposited on board at the Information/Purser’s Desk. Each guest will be issued a stateroom key and a Sail & Sign card. The Sail & Sign Card is used to charge to their Sail & Sign Account and get on/off the ship. Embarkation Photo Guests will have a "Welcome Aboard" photo taken by the Ship's Photo Staff. The photo will be on display later in the cruise for purchase. The Security Personnel will take guest’s Sail Sign Card and with the onboard security system, imbed a full color, digital photograph together with personal database information directly onto the Sail Sign Card. Directions to the Port of Jacksonville JAXPORT Cruise Terminal 9810 August Drive Jacksonville, FL 32226 FROM NORTH OF JACKSONVILLE Take I-95 South to State Road 9A South, exit 362-A, (1 mile past Jacksonville International Airport) Take State Road 9A South for six miles to Zoo Parkway / Heckscher Drive exit (State Road 105) Turn right on Zoo Parkway / Heckscher Drive (SR 105) Cross New Berlin Road and go about 1/2 mile Turn left into cruise terminal entrance on August Drive Stop at guard station FROM SOUTH OF JACKSONVILLE Take I-95 North, through Jacksonville, to exit #362A, State Road 9A South Continue on State Road 9A South for six miles to Zoo Parkway / Heckscher Drive exit (State Road 105) Turn right on Zoo Parkway / Heckscher Drive (SR 105) Cross New Berlin Road and go about 1/2 mile Turn left into cruise terminal entrance on August Drive Stop at guard station FROM WEST OF JACKSONVILLE Take I-10 East toward Jacksonville Take I-295 North (this becomes State Road 9A, exit 356) Pass the interchange for I-95, staying on I-295/SR 9A South for six miles to Zoo Parkway / Heckscher Drive exit (State Road 105) Turn right on Zoo Parkway / Heckscher Drive (SR 105 South) Cross New Berlin Road and go about 1/2 mile Turn left into cruise terminal entrance on August Drive Stop at guard station FROM JACKSONVILLE INTERNATIONAL AIRPORT (JIA) Leave JIA via Airport Road, east toward I-95 Take I-95 South for 1 mile to State Road 9A South (Exit 362A, one mile past JIA) Take State Road 9A South for six miles Exit on Zoo Parkway / Heckscher Drive (SR 105), turn right Cross New Berlin Road and go about 1/2 mile Turn left into cruise terminal entrance on August Drive Stop at guard station FROM JACKSONVILLE BEACHES Take Atlantic Blvd. West to State Road 9A North Take State Road 9A North over the Dames Point Bridge (also know as the Napoleon Bonaparte Broward Bridge) Take first exit off bridge, Zoo Parkway / Heckscher Drive exit (SR 105 South) Turn left on Zoo Parkway / Heckscher Drive (SR 105 South) Cross New Berlin Road and go about 1/2 mile Turn left into cruise terminal entrance on August Drive Stop at guard station Baggage Information Guests are encouraged to limit their checked luggage to two suitcases per person, with each suitcase not to weigh more that 50 pounds and not exceed 16"h x 24"w x 30"length. Please attach your Carnival Cruise Lines luggage tags PRIOR to leaving home and make sure that they are still on your bags when checking in with us. In many ports, guests have the option of carrying luggage on board at embarkation and off the ship at the end of the cruise as long as it does not exceed 24"w x 16"h. This is an advantage you may want to consider as it will allow for quicker easier access to your bags.  LARGE COOLERS RESTRICTION: Carnival Cruise Lines does not allow guests to bring large coolers on board its vessels. Small, personal-sized coolers no larger than 12” x 12” x 12” for the purpose of housing small quantities of non-alcoholic beverages and/or medications are permitted as carry-on luggage. Screening and movement of large coolers through embarkation is an impediment to the boarding and security screening process and therefore large coolers are not permitted as carry-on or checked luggage. Please note that Victory Voyage and Carnival assumes no responsibility for carry-on luggage. Alternatively, curbside porters are available at the pier to take luggage to the vessel for delivery to your stateroom by shipboard personnel. Customary tip is $1 per bag. Please be sure each piece of luggage is locked and has a tag listing your name and stateroom number. Curbside porters are not employees of Victory Voyage or Carnival; therefore, if you experience any problems, please report them to porter management on site. Any luggage left at the pier will be forwarded at your expense. Claims for luggage loss or damage must be made in writing to the debarkation personnel prior to leaving the pier area. If you are traveling by air, please remember that each airline has its own luggage restrictions on the maximum number, size, and weight of bags allowed per person. You are responsible for contacting your airline to learn about their individual luggage restrictions and policies. Debarkation Baggage Advice While onboard, you will be given numbered debarkation tags to place on your luggage. Please fill out the information on the back of the tag, and remember your zone number. when your zone is called, please proceed off the vessel to claim your luggage. It is easy to pick up the wrong bag, so check to make sure your name is on it. If your luggage is left at the pier, it will be forwarded to you at your expense. Claims for lost or damaged luggage must be made in writing with our debarkation personnel before you leave the pier area. Baggage restrictions: What NOT To Pack Ticket Contract: Page 44. (a) Each fully paid adult guest will be allowed an unlimited amount of baggage free of charge. Baggage means only trunks, valises, satchels, bags, hangers and bundles with their contents consisting of only such wearing apparel, toilet articles and similar personal effects as are necessary and appropriate for the purpose of the journey.  X-Ray Security Machines For security purposes, Carnival limits the size of hand-carry luggage to 24"X 16", which is the dimension of the opening of the X-ray security machine (similar to those used at the airport); there is no measurement for length as the hand-carry luggage will lay flat on the conveyer belt. Luggage larger than 24"X 16" will not be permitted through the security machine and must be checked-in with a curbside porter.  Safety Precautions Due to "Safety Precautions", the following items are not permitted onboard: Irons Heating Pads Candles No Weapons Policy Due to our "No Weapons Policy" and heightened security, guests are not permitted to bring on board: Firearms or weapons of any kind Pepper spray and mace  Safety Concerns Due to "Safety Concerns", the following items cannot be utilized on board nor are permitted on board: Bicycles Surfboards Scooters (unless medically necessary) Boats/Canoes Scuba Tanks (empty or full) Due to "Safety Concerns", the following items cannot be utilized on board but may be brought on board for use in port, only: Roller Blades/Skates Snorkel Gear Skateboards Golf Clubs Fishing Rods (packed) Tennis Rackets Kites (packed) Miscellaneous Concerns                                                                     Scuba Gear Diving Knives: Diving knives are permitted on board. Due to security reasons, the knife will be confiscated by Shoreside Security at embarkation and turned over to the ship's Chief Security Officer. The guest will sign for the knife for diving excursions and return it to the Chief Security Officer upon returning to the ship. At the end of the cruise, the knife is returned to the guest in the cruise ship terminal.             Household Goods or Tools of Trade - These items cannot be brought on board.                   Ham Radios: Due to security reasons and the possible interference with the ship's communications, ham radios are not permitted on board.          Live Animals: No guest is permitted to bring on board live animals other than qualified service animals. Permission to bring a service animal must be approved by Guest Access Services at time of booking.  Musical Instruments:For the comfort of all our guests, musical instruments can only be brought on board if the guest is performing and this performance has been pre-approved by the Group Department.  Radios/Boom Boxes: For the comfort of all our guests, radios and boom boxes can be used with headphones or ear pieces when used in public areas. Floatation Devices: For the comfort of all our guests, rafts, tubes and floatation devices other than those used as life-preservers (water wings) cannot be used in the swimming pools on board.                         Metal Detectors: Guests are not permitted to use metal detectors on board because anything found on board would "belong" to Carnival Cruise Lines. We would then try to return the item to the guest.                       Wrapped Gifts: Guests may bring wrapped gifts on board; however, due to heightened security, the gift may have to be unwrapped, upon request.                                            VCRs/Nintendo/Play Units: These items cannot be utilized on board because of the incompatibility of the units with the stateroom televisions.                                         Fish Caught on Fishing Expeditions: The fish cannot be brought on board; it must be shipped home.  Increased Security Measures Following the events of September 11, 2001, all cruise ship lines, cruise vessels and cruise terminals are in a heightened state of alert. The primary responsibility for the safety and security of cruise vessels in the United States territorial waters lies with the United States Coast Guard. The Coast Guard has initiated a directive for all cruise vessel operations to be at the highest security level. At this level, additional measures are taken to ensure the safety of crew and guests. These measures include:   - Enforcing a 300' separation zone from all cruise vessels while in port and en route into and out of port. - Escorting all cruise vessels into and out of port. - All terminal and vessel restricted areas must have increased guards and/or intrusion alarm devices.  - All baggage and cargo are screened to include x-ray screening prior to going on board. - All guests and carry-on items are screened prior to boarding. - All guests are confirmed against the official guest list before being allowed on board. - All baggage is confirmed against the official guest list before being allowed on board.   Other measures include a definitive security review of the terminal prior to allowing a vessel to come into port.  Additionally, Carnival has instituted additional measures:  - Background checks for all crew members.  - The guest manifest is checked against INS and FBI computers and matched for suspects. - Pre and post cruise bomb searches are conducted. - All provisions are inspected for explosives. - All crew are patted down. - All guests go through metal detection at every port-of-call. - All port-of-call items brought on the vessel are x-rayed. - All ships have a guest Visual-ID System (A-pass Security System). - Divers are sent to check the hull of the ship at every port, twice. - Enhanced security at every out port. There are a number of other initiatives underway which are inappropriate to be disclosed. Minor Guests and Pregnancy Policy MINOR GUESTS Guests under the age of 21 must be accompanied by a parent, grandparent or guardian 25 years or older in the same stateroom. Please note that adult guests are responsible for the safety and behavior of their minor guests. Please note that guests under 16 are not permitted in the spa and guests under 18 are not allowed in the casino. When traveling with a minor and both parents/legal guardians are not cruising, we strongly recommend bringing an original signed letter from the absent parent/legal guardian authorizing the minor to travel with you. This will expedite processing by the Department of Homeland Security. In addition to the above requirements, all guests 16 years of age or older must provide an official photo ID PREGNANCY POLICY Guests who are 24 weeks or more into their pregnancy on the date of embarkation will not be allowed to sail. In order to sail, all pregnant women, must submit, prior to departure, a letter from her attending physician certifying the gestational period and that the expecting mother is fit to sail.  "Sail & Sign" Onboard Account Sail & Sign is Carnival's cashless on board credit program which allows guests to charge purchases directly to a personal account for convenience throughout the cruise. Registration will take place on sailing day at embarkation or on board at the Information Desk. The completed application form (included in the cruise documents) must be submitted along with a 1) credit card, 2) U.S. currency, or 3) traveler's checks. Personalized Sail & Sign cards will be provided to all guests on a booking (including minors) and are valid for use immediately upon boarding the ship. The Information Desk can provide guests with a balance update at any time throughout the cruise. All charges will automatically be billed to the guest's credit card at the end of the voyage. On the final morning of the cruise, a statement detailing all purchases made with the Sail & Sign card will be delivered to the guest's stateroom. The total amount will be applied to the credit card presented during registration. For those guests who put down a cash deposit, if there is an overpayment at the end of the cruise, the guest will receive the overpayment in the form of a check attached to their detailed statement on the final morning of the cruise. Deposit with a Credit Card Credit Cards are accepted as a form of deposit to open a Sail & Sign Account at the start of the cruise. The following credit cards are accepted Visa, MasterCard, Discover® Network, American Express, Diner's Club, Optima Card Note: - The American Express "Persona Select" is not an acceptable credit card. - Regular ATM debit cards are not acceptable. - Guests may use a checking account debit card as long as it is a registered MasterCard or Visa card. - A guest traveling without his/her parents cannot use the parents' credit card even with the parents' written permission - The cardholding guest must be an authorized signer by the card issuing bank. - Upon completion of the Sail & Sign Application Form, the cardholder agrees to pay for the individuals indicated on the form; it is not necessary for these individuals to be booked in the same room as the cardholder. Important Note: A hold will be placed on the credit card or checking account debit card at the beginning of the cruise as a deposit for an onboard purchases. This will reduce the amount of available credit on the credit card or restrict the availability of cash in the checking account. The hold will be released and actual charges will be billed at the end of the cruise. Deposit with U.S. Currency or Traveler's Checks U.S. Currency and traveler's checks are accepted as a form of deposit to open a Sail & Sign Account at the start of the cruise. As the guest approaches the deposit limit, the Information Desk will notify the guest that additional money must be deposited. Uses for the Sail & Sign Card The Sail & Sign Card must be utilized for the following; cash will not be an accepted form of payment: - Beverage purchases: A 15% gratuity will automatically be added to the bill which the guest may adjust appropriate to the service received. - Shore excursion tours - In-room calling charges - Infirmary charges - Valet laundry charges - Photo purchases: On debarkation day, cash is only accepted. - Video service - Gift Shops - Steiner's spa and salon - Formality Shop (flowers; tuxedo; chocolates) - European Cafe (specialty coffees and pastries) - Supper Club - Babysitting fees - Gratuities for shipboard staff BOARDING CARD Your Sail & Sign Card will serve as your Boarding Card. This card identifies you as a Carnival guest and must be carried with you along with picture identification when you go ashore. Because the ship is closed to the public while docked at the various ports-of-call, you’ll have to show your Sail & Sign Card and picture I.D. to the officer on duty in order to return on board. Code of Conduct We welcome you aboard and wish you a wonderful vacation on our vessel. We want every guest to have a truly enjoyable cruise experience. Therefore, please be considerate of your fellow guests while on board. Carnival will not tolerate any behavior affecting the comfort, enjoyment, health, safety or well-being of other guests or our crew. We reserve the right to to refuse or discontinue passage to anyone who, in Carnival's judgment, is conducting themselves in a manner that adversely affects the cruise experience of others. Please refer to paragraphs 6(b) and 24 of your ticket contract for more details on this important policy. Onboard Security / Passenger Safety Carnival puts the highest priority on the safety and security of our guests. In order to maintain that environment, we employ a high-profile, onboard uniformed security force. These personnel are onboard to make sure everyone enjoys a safe and happy "Fun Ship" cruise vacation. Carnival Cruise Lines is operating at heightened security levels throughout its fleet and is working closely with law enforcement and federal agencies to ensure the safety of our ships and ports. While we are not permitted to discuss specific elements of our security program so as not to undermine those efforts, we can assure our guests and travel partners that we are at a heightened security status and safety of our guests and crew is of paramount importance.  Guests With Special Requirements Carnival Cruise Lines is dedicated to offering the finest cruising experience to our guests with disabilities and special requirements. Our ships provide a quality of service and variety of accessible features to make your voyage a relaxing and enjoyable experience. It is for this reason that Carnival Corporation has been honored with the “Access Freedom” award presented by the Society for Accessible Travel & Hospitality (SATH); this award is the highest honor in the travel industry that SATH presents to recognize individuals and organizations that have made the greatest strides in advancing opportunities for persons with disabilities. Wheelchairs and Scooters Carnival offers a limited number of staterooms designed to be wheelchair accessible. There are size guidelines for wheelchairs that vary from vessel to vessel. If you are planning on bringing a Wheelchair or Scooter onboard, please contact our Guest Access Services Department. Due to safety requirements, all scooters must be stored and charged in your guest stateroom. Fully accessible cabins include an entry doorway which is 32”in width; a 36” wide accessible path through the stateroom; accessible closet rods and shelves; safe; telephone and desk; and bathroom with roll-in shower, grabs bars and accessible lavatory. Wheelchair accessible public restrooms are located throughout the ship. Visitors Policy Carnival has implemented a "No Visitors" policy for the entire fleet. This applies to all ports of embarkation and ports of call. Guests sailing on our cruises will not be permitted to have visitors on board to see them off. We have changed this policy to improve our overall security program and enhance the onboard experience for our guests during embarkation day.                                                 The following exception applies to this policy:  a) Wedding Guests attending a passenger's ceremony/reception or guests attending any type of party/reception on board that has been previously arranged by the Bon Voyage/Wedding Services Department will follow the policies stated by this Department.  Dining Room Dress Requirements Formal dress or casual resort wear is required in the Dining Room. The dress requirement for children is the same. For those not wanting to dress up, the Lido restaurants are open nightly (with the exception of the last evening of the cruise), and have a casual dress code. Cruise Casual Dining Dress Code:  Gentlemen - Sport slacks, khakis, jeans (no cut-offs), dress shorts (long), collared sport shirts; Ladies - Casual dresses, casual skirts or pants and blouses, summer dresses, Capri pants, dress shorts, jeans (no cut-offs). Not permitted in the dining room during the Cruise Casual dinner for ladies and gentlemen: gym shorts, basketball shorts, beach flip-flops, bathing suit attire, cut-off jeans, and sleeveless shirts for men. Cruise Elegant Dining Dress Code:  Gentlemen - Dress slacks, dress shirts. We also suggest a sport coat. If you wish to wear suits and ties or tuxedos, by all means we invite you to do so.  Ladies - Cocktail dresses, pantsuits, elegant skirts and blouses; if you‘d like to show off your evening gowns, that's great too!  Not permitted in the dining room during the Cruise Elegant dinner for ladies and gentlemen: shorts, T-shirts, beach flip-flops, bathing suit attire, jeans, cut-off jeans, sleeveless shirts for men, sportswear, and baseball hats. Laundry Services The ship has 2 self-service launderettes located on the stateroom decks. There are two or three washers and dryers, and one iron and ironing board in each launderette. In addition to self-service launderettes, there is a valet laundry service on board; dry cleaning is not available. Medical Services Should a guest require medical attention while aboard the ship, the Infirmary staff is available to assist 24 hours a day. The Infirmary is equipped to treat minor non-emergency matters. Physicians are available to render services at a customary fee. While at sea or in port, the availability of medical care may be limited. Medical Infirmary Hours  The Medical Infirmary on board has daily office hours which are listed in the Carnival Capers. The medical staff is on call 24 hours a day for emergencies. Medical Service Fees A charge for medical services will be billed to the guest's Sail and Sign Account and a receipt will be provided for the guest to submit to their insurance company upon return for possible reimbursement.  The physicians on board are independent contractors and are entitled to render services at a customary fee. The basic fee does NOT include medication, tests or treatment.   Medication Motion Sickness: complimentary Meclizine (Bonine) is available from the Infirmary, Room Service or the Information Desk, free of charge. A motion sickness shot can be administered to those who are actively vomiting, but not as preventive medicine; there is a fee for the shot. The Infirmary does not have motion sickness patches nor wristbands.  Over-the-Counter medications for cold, cough, upset stomach or other minor illnesses can be purchased at the Infirmary from 8:00am-8:00pm. In addition, the shops on board may carry some of these items.  Prescription drugs and vitamins may not be readily available either on board the ship or in the ports-of-call.   Medical Staffing and Equipment  In order to maintain a safe and comfortable environment for our guests, our infirmaries meet or exceed the standards established by the International Council of Cruise Lines and the American College of Emergency Physicians. Our infirmaries are staffed by qualified physicians and nurses who are committed to providing the highest quality of shipboard medical care. Each ship in the fleet carries one doctor and three nurses.                                          Doctors on our ships are required to have a current and valid medical license from the USA, one of its territories, or Canada, Australia, New Zealand or South Africa, or have full registration with the British General Medical Counsel of the United Kingdom or current full registration with the medical council of a member country of the European Union. In addition, doctors must demonstrate competent skill levels and hold current certification in basic and advanced cardiac life support and cardiac care, have experience in general medicine or general practice including emergency or critical care, and have one to three years clinical experience and minor surgical skills, and board or similar international certification is preferred. The doctors on board are independent contractors.  Shipboard medical facilities are set up to provide reasonable emergency medical care for guests and crew. In cases of extreme emergency where more comprehensive facilities are required, patients are referred to shoreside facilities.  In addition to standard lifesaving equipment such as defibrillators and external pacemakers, our infirmaries carry some of the latest in medical technology including thrombolytic therapy, electrocardiograph machines, lab equipment, pulse oxymeters and x-ray machines on many of our ships.           Photographic Experiences The Ship's Photographers take both candid and posed shots all during the cruise. The photos are then put on display, usually the very next day, and are available for purchase (with a Sail & Sign Card), prices vary by size. Special requests can be made by appointment and are available for a fee. Film is available in the Duty-Free shops for purchase.  One-day developing service is available for 35mm film and Disposable cameras. Drop-off boxes are located at the Photo Gallery. Internet Access For those guests who want the option of staying connected to the rest of the world, we proudly offer access to the internet in our onboard Internet Cafés and wireless networks using the ships own satellite connection. The Internet Café is open 24-hours a day and features private terminals with the latest flat panel computer monitors. Guests will have the ability to send and receive e-mail, chat online and access the full internet. Guests can also access their own e-mail account through AOL, Hotmail, Gmail, Yahoo, etc. Guests will have the option to create their very own temporary e-mail account with our "CruiseE-mail"™. (*Fees apply, charged to the guest's on board Sail & Sign card). Telephone Communication For our guest's convenience, the ship's telecommunications network offers direct dialing via satellite from the staterooms telephone. This is available 24 hours a day regardless of the ship's location. This service is closed on the final day of the cruise at 4:00AM. All charges are billed to the guest's on board Sail and Sign Card. Since all communication is via satellite, guests cannot use calling cards, credit cards, dial 800 toll-free numbers nor make a collect calls. Instructions and rates can be found in the cabin's directory. Shore Excursions / Tours Optional shore tours are available for purchase aboard the ship. Please bring your completed order form (available on board) to the information desk. These tours are operated by independent contractors. Carnival and Victory Voyage are not responsible for their actions. Smoking Policy All dining rooms on the ship are smoke-free. Smoking is permitted in your stateroom and in other designated areas.